Sajili Odisha

1. Acceptance of Terms

• By registering, you confirm that you are at least 18 years of age and legally competent to enter into contracts under the Indian Contract Act, 1872.
• You agree to provide accurate, complete, and current information during registration.
• Continued use of the Platform constitutes acceptance of any updated Terms.

2. Account Registration & Responsibilities

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree not to share your account or impersonate another person.
• You must notify us immediately of any unauthorized access or security breach.
• The Company shall not be liable for losses arising from misuse of your account.

3. Vendor-Specific Terms

Vendors agree to:

• List only authentic, legal, and culturally appropriate products.
• Fulfill orders promptly with proper packaging and professional conduct.
• Maintain accurate inventory, pricing, and product descriptions.
• Comply with applicable tax laws, including GST registration and reporting.
• Avoid counterfeit, prohibited, or misleading listings.

The Company reserves the right to verify vendor credentials and delist products that violate platform policies.

4. Customer-Specific Terms

Customers agree to:

• Provide accurate shipping and payment details.
• Use the Platform for lawful purchases only.
• Respect vendor timelines and policies.
• Raise disputes or complaints only through official channels.

5. Payments & Refunds

• All payments are processed via secure third-party gateways.
• Refunds, cancellations, and returns are subject to vendor-specific policies and platform guidelines.
• The Platform may mediate disputes but is not liable for vendor-customer transactions.

6. Prohibited Activities

Users must not:

• Upload or share harmful, abusive, or illegal content.
• Engage in fraud, spam, or unauthorized data scraping.
• Violate intellectual property rights.
• Disrupt platform operations or compromise security.

Violation may result in account suspension or termination.

7. Platform Rights

The Company reserves the right to:

• Modify, suspend, or discontinue services.
• Update policies and Terms at its discretion.
• Terminate accounts violating these Terms.
• Use anonymized data for analytics, research, and platform improvement.

8. Limitation of Liability

The Platform shall not be liable for:

• Product defects, delays, or non-delivery.
• Vendor or customer misconduct.
• Losses due to third-party services (e.g., payment gateways, logistics).
• Indirect, incidental, or consequential damages arising from use of the Platform.

9. Contact & Support

For queries or support, please contact us:

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.